1. Introduction

Welcome to Shabab Al Sharif Technology and Services Sdn. Bhd. We are committed to protecting your personal data and complying with the Malaysian Personal Data Protection Act (PDPA) 2010. This policy explains how we collect, use, and safeguard your information when you visit our website or book our technical services.

2. Information We Collect

To provide high-quality hardware products and technical services (Electrical, Plumbing, Aircond), we may collect:

• Personal Identity: Name, phone number, and email address.
• Service Details: Physical address for on-site repairs and maintenance.
• Payment Info: Transaction details for hardware purchases and service bookings.
• Humanitarian Interest: Data related to your interaction with the AFP Organization section.

3. How We Use Your Data

Your information is used to:

• Fulfill product orders and deliver hardware to your doorstep.
• Dispatch technicians to your location for service bookings.
• Communicate updates about your orders or emergency service requests.
• Share progress and updates regarding the AFP Organization and Knowledge Hub.

4. Data Security

We implement strict security measures to ensure your data is protected against unauthorized access. We do not sell or lease your personal information to third parties for marketing purposes.

5. Your Rights (PDPA 2010)

Under the PDPA 2010, you have the right to access your personal data, request corrections, or withdraw your consent for data processing at any time. To do so, please contact us at our provided email.